Citizenship Coach serves people from hundreds of countries with different nationalities and languages. Therefore, having a phone staff is insufficient because most of the time we don't understanding what our customers are saying in their languages. Therefore, we don't have a phone support line. However, we do want to hear from you, and the best way to reach us is by email to the appropriate departments listed below. Thank you.


ORDER BY MAIL: We are now accepting orders by mail. More details...


Tech Support Team

We want to make your Citizenship Training with SurePass™ as easy as possible. If you encounter issues with SurePass™, please take look for your answer at our "How do I...?" page or Frequently Asked Questions.

If you still cannot find the answer you need, please don't hesitate to let our technical support team know. Please send an email with detailed explaination to support@citizenshipcoach.com. Please be sure to include your name in your account, your contact information that we can verify your identity. We will get back with you ASAP!




Billing Department

Citizenship Coach LLC is proud to provide excellence billing support with Zero tollerance for billing mistakes. If you have questions about billing, we will have answer for you! Please send our Billing Department at billing@citizenshipcoach.com. Your information and privacy is very important to us. Therefore, please be sure to include your name in your account, your contact information that we can verify your identity. Thank you.




Business & Community Development

Citizenship Coach LLC is dedicated to serving the community and welcome the opportunity to create PARTNERSHIPS with community organizations, schools, non-profit groups, immigration lawyers, government officers, local churches, community leaders, and volunteers. Please go to our Partnership Information Page for more information.




Write To Us

P.O. Box 110424
Carrollton, Texas, 75011
Email: info@citizenshipcoach.com